Mobile / Slots
7171 bat sets out its legal position here so you know exactly what governs your account, what rights you hold and where to go when you have a question. Access to this platform depends on your local law and the eligible regions we can serve.
Our terms sit between you and 7171 bat and govern every interaction — account creation, wallet transactions via Nagad or Rocket, game access and any communication you send us. They do not override local law. Where your local law sets a stricter standard, that standard applies. Where it permits something our terms restrict, our terms still stand. You accept these terms each time you use the platform; continued use after a policy update counts as acceptance of the revised version. We publish material changes before they take effect, so check the policy page when you return after an absence. Eligibility to hold an account depends on the law of your region. We do not offer or imply that use is lawful in every location; you are responsible for confirming that accessing the platform is permitted where you are. Transactions processed through Nagad or Rocket are subject to those providers' own terms in addition to ours. Our policy does not override theirs on matters specific to mobile wallet operation. If a conflict exists between a section of our terms and a specific game rule published on that game's page, the game-specific rule governs for that game only.
Wallet transactions processed via Nagad follow both our account terms and Nagad's own mobile wallet conditions.
Rocket transfers into your account are governed jointly by our deposit policy and Rocket's published wallet rules.
Where bKash is used for deposit, our account policy applies alongside bKash's own terms of service.
Bank transfer activity linked to your account sits under our transaction policy; your bank's own terms also apply.
Understanding the boundary of our policy helps you know who to contact when something goes wrong. Not every issue is ours to resolve — some fall to your payment provider or to a third-party service.
Our policy fully covers login, session management, account suspension and reinstatement. If you cannot access your account, contact us through the published support route before assuming a policy breach.
Deposits and withdrawals via Nagad, Rocket or bKash are within our policy scope for what happens inside your account wallet. The mobile wallet provider's processing is outside our direct control.
Game content supplied by studios available in our lobby — including Pragmatic Play, PG Soft and Spadegaming — is governed by their own content licences. Our policy covers how that content is presented to you, not its internal rules.
Links or tools that take you off the 7171 bat domain are outside this policy. We are not responsible for what third-party sites collect or how they process your data once you leave our pages.
You hold concrete, exercisable rights against the records we keep on your account. Reviewing them does not require opening a support ticket first — your signed-in account area shows the transaction history, personal details on file and communication log for your session. If something looks wrong, you can raise a correction request directly from the account settings page by updating the relevant field and saving the change; for fields that are locked after verification, use the support contact route to submit a correction in writing. Questions about how your data is used or how long we retain it can be sent to our policy contact address. We aim to acknowledge every policy question we receive, though we do not commit to a specific response window. If you believe a decision affecting your account was made in error, you can request a review by writing to us with your account reference and a clear description of the issue.
Open the transaction history in your signed-in account to see deposits, withdrawals and game activity. No separate request is needed to view your own records.
Editable fields in account settings can be updated directly. Locked fields — such as those confirmed during verification — require a written correction request through our support channel.
Send policy questions to our published contact address with your account reference included. We will acknowledge your message and direct it to the right team.
If a restriction or decision on your account seems wrong, write to us with your account ID and a short description. We will look at the record and respond in writing.
If your question involves a specific account action — a locked field, a transaction dispute involving your Nagad or Rocket wallet, or a policy clarification — use the route that matches your need. All three channels below are published on the site and active for account holders.
Open the chat widget from any page while signed in. Use this for account-level questions where you need a back-and-forth exchange. Have your account reference ready before you start.
Send policy and correction requests to the support email address published in your account area. Include your account reference and the specific section of policy you are asking about.
The Help Centre lists written answers to common policy questions. Check it first — many account access and wallet-related questions have a published answer you can act on immediately.
We keep your account data only as long as it is needed for the purpose it was collected. When that purpose ends, we remove or anonymise the record. Our cookie policy is published separately and sets out which cookies are essential for account sessions and which are optional.
Account details, transaction records and correspondence are stored securely and used only for operating your account, processing payments and responding to your requests. We do not sell account data.
Session cookies keep you signed in and are removed when you close the browser. Optional analytics cookies can be declined through the cookie preference panel accessible on any page.
Login sessions are protected. If you notice activity you did not initiate, use the sign-out-all-sessions option in your account settings immediately and then contact support through live chat.
We retain records as required by applicable obligations. Once those obligations end, data is removed or anonymised. To ask about what we hold on your account, contact us at the published policy email address.
These are the questions we receive most often about how our legal terms and account policy work. If your question is not here, send it to the support email published in your account area.
Eligibility depends on your local law and the regions we can serve at the time you access the platform. We do not confirm legality for every location. You should check whether using the platform is permitted where you are before opening or continuing to use an account.
We retain records for as long as applicable obligations require. After that period ends, data is removed or anonymised. You can ask what we hold on your account by writing to the policy contact address published in your account area.
Locked fields cannot be edited directly in account settings. Submit a written correction request through the live chat or support email channel with your account reference and the detail you need changed. The team will review and respond in writing.
Yes, for what happens inside your 7171 bat account wallet. The mobile wallet providers — Nagad and Rocket — also apply their own terms to their side of the transfer. Both sets of terms apply, and neither overrides the other on matters specific to that service.
We publish material policy updates before they take effect. Check this page when you return after an extended absence. Continued use of your account after a published update counts as acceptance of the revised terms.
Write to us through the support email or live chat with your account reference and a clear description of what happened. We will review the account record and respond in writing. Check the Help Centre first — some account decisions have a documented process you can follow directly.