These Terms & Conditions set out what 7171 bat expects from you and what you can expect from us — covering account access, wallet transactions, and the rules that keep everything consistent. Your use of this platform means you have read and accepted what is written here; availability and eligibility depend on your local law and the regions where access is permitted.
Account holder obligations
Nagad & Rocket wallet rules
Policy scope & eligibility
Support contact routes
POLICY POSTURE
What These Terms Actually Cover
These Terms & Conditions apply each time you open, access or transact on your 7171 bat account. They are not a one-time agreement — every session, every wallet action, every support request sits within this framework. We have written them to be as plain as possible, but where a specific rule applies to a specific action, the rule in that section takes priority over general wording elsewhere on the page. Transactions processed through Nagad or Rocket are subject to both our account terms and the operating rules of those payment services. When those rules differ from ours, the more restrictive condition applies to your account. If your Nagad or Rocket transaction is held, reversed or queried by the payment provider, we follow their resolution process before updating your account balance — we do not override their outcome. Access to this platform and the services described in these terms depends on your local law and the regions where we operate. We do not confirm eligibility on your behalf. You are responsible for checking whether use of this platform is permitted in your location before proceeding. If local law changes after you opened your account, the updated position applies from the date of that change.
Nagad wallet
Rocket payment
Account access
Jurisdiction check
Transaction records
SCOPE DEFINED
Where This Policy Applies
Understanding what falls inside and outside the scope of these Terms & Conditions helps you know which rules govern each part of your relationship with 7171 bat. The four areas below set the boundary clearly.
Account Access
All login sessions, password resets, device authorisations and account-status changes fall inside these terms. Any action that modifies your account — including wallet linking for Nagad or Rocket — is governed here.
Wallet Transactions
Deposits and withdrawals processed through Nagad or Rocket are covered by these terms alongside the payment provider's own conditions. Both sets of rules apply simultaneously; neither replaces the other.
Site Content
Game availability, lobby layout, promotional notices and any text we publish on this platform are within scope. We may update content at any time; the version live at the moment you access it is the binding one.
Third-Party Services
External services — including mobile wallet providers and game studios whose content appears in our lobby — operate under their own terms. We do not control those terms, and our policy does not extend liability to cover third-party service failures.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under These Terms
These Terms & Conditions are not just obligations — they also set out what you can actively do. You have the right to review your account transaction history at any time by opening the account section and selecting the transaction log. If a record looks incorrect, you can raise a correction request through the support route listed on this page; we will check against our system records and respond. You can update your account details — including the mobile number linked to your Nagad or Rocket wallet — through the account settings page, following the verification steps shown there. If you want to understand why a specific rule applies to your account, or if you believe a term has been applied incorrectly, you can put that question to our support team in writing. We keep a record of all such requests. Closing your account is also your right; the process for doing so is outlined in the account settings section, and any remaining wallet balance is handled according to the withdrawal conditions active at the time of your request.
Review Records
Open your account area and navigate to the transaction log to see a full history of deposits, withdrawals and wallet actions. The log reflects our system records and is available to you at any point.
Correct Account Details
Account details — including your linked Nagad or Rocket number — can be updated in account settings. Follow the verification steps shown on that page; changes take effect once verification is confirmed.
Raise a Policy Question
If a term has been applied to your account in a way that seems wrong, contact support in writing. We log every query and refer back to the version of these terms that was active at the time of the action you are questioning.
Request Account Closure
You may close your account through the settings page. Wallet balances remaining at closure are processed under the withdrawal conditions current at that time — check those conditions before submitting the closure request.
REACH US DIRECTLY
How to Contact Us About These Terms
If you have a specific question about how these Terms & Conditions apply to your account, or if you need to report a transaction issue related to your Nagad or Rocket wallet, the contact routes below are the ones we actively monitor. Use the route that matches how quickly you need a response.
Live Chat
Open the live chat widget from any page on the site. Describe your terms-related question or transaction issue and our team will check the relevant account records. Live chat is the route to use for time-sensitive queries.
Email Support
Send a written account query to our support email address listed in the site footer. Include your account reference and describe the specific term or transaction in question. Written queries create a reference trail for both sides.
Help Centre
The help centre on this site contains published articles covering common account questions, wallet processes for Nagad and Rocket, and policy summaries. Check there first — many terms questions are already answered in the relevant article.
HOW WE HANDLE THIS
Policy Handling and Account Security
We keep these Terms & Conditions current and apply them consistently across all accounts. When we update a term, the revised version is published on this page with a note that it has changed — continued use of the account after that point constitutes acceptance of the updated terms.
Data and Account Records
Account records — including transaction logs and wallet-link history for Nagad and Rocket — are retained according to our data retention schedule. You can request a summary of your own records through the support routes on this page.
Cookie and Session Handling
We use session cookies to maintain your logged-in state and to keep your account area secure across page loads. You can review cookie behaviour through your mobile browser settings; blocking session cookies may affect account functionality.
Account Security Responsibilities
These terms place responsibility on you to keep your login credentials private and to notify us promptly if you suspect unauthorised access. We act on security reports through the support channels listed here; we do not act on unverified verbal reports.
Policy Change Requests
If you believe a term should be clarified or that our published policy contains an inconsistency, you can flag this through email support. We review all such submissions, though we do not commit to a specific response timeline.
TERMS QUESTIONS ANSWERED
Frequently Asked Terms & Conditions Questions
The questions below cover what we hear most often about how these Terms & Conditions work in practice — covering account use, wallet rules, eligibility and what to do when something is unclear.
Do these Terms & Conditions apply to every transaction, including Nagad and Rocket withdrawals?
Yes. Every deposit and withdrawal processed through Nagad or Rocket falls within these terms. The payment provider's own rules also apply at the same time. When there is a conflict between the two sets of rules, the more restrictive condition applies to your account action.
Can I use this platform if I am in Bangladesh?
Access depends on your local law and the regions where we currently operate. We do not determine eligibility on your behalf. You are responsible for confirming that use of this platform is permitted under the laws that apply to your location before you open or continue using an account.
What happens if 7171 bat updates the Terms & Conditions after I opened my account?
We publish the updated version on this page when any term changes. Continuing to use your account after the update is published means you accept the revised terms. If you do not agree with a change, you can contact support to discuss your options, including closing your account.
How do I raise a dispute about how a term was applied to my account?
Contact our support team in writing through live chat or the support email in the site footer. Include your account reference and describe the specific term and action in question. We log all disputes and refer to the version of the terms that was active at the time of the action you are querying.
Are the game studios listed on the site — such as Pragmatic Play or PG Soft — covered by these terms?
Game content from studios including Pragmatic Play, PG Soft, Spadegaming, Joker and JDB is available in our lobby. These studios supply game content only. Their own terms govern their software. Our Terms & Conditions cover your account and transactions on this platform, not the studios' internal operations.
What should I do if I think a transaction record in my account is incorrect?
Open the transaction log in your account area and note the specific entry. Then raise a correction request through live chat or email support, quoting your account reference and the transaction detail. We check against our system records and respond through the same support channel you used.
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